Credit card payments fail for the following reasons: insufficient funds, purchase not authorized by the card owner, incorrect account/billing details, or expired credit card. If none of these issues apply, it is because the credit card payment audit of adult products such as sex dolls is very strict and cautious, therefore, many of our customers may be unable to pay successfully if they pay by credit card directly on the payment page.
If you are unable to pay by credit card, we recommend another credit card payment method, using Paypal Express Checkout and then selecting the payment by credit card in the paypal pop-up window.
Please click the link below for the credit card payment tutorial
Credit Card Payment Tutorial
If your order is already in the shipping process, in that case, we will not be able to change your order
This is what your package will look like, though the size will of course vary depending on your order:
If you want to ship to the United Kingdom, Germany, Canada, Mexico and Australia, you can try to contact us through email.
The United Kingdom: firstname.lastname@example.org
Canada, Mexico and Australia: email@example.com
With USPS, UPS and FedEx, it will be fast, stable, safe to arrive at your door in 6-10 business days. (Under the influence of COVID-19, logistics may be slightly delayed)COVID-19, logistics may be slightly delayed)
If it has been shipped already, we cannot change the shipping address.
If you received your tracking number and you've allowed 48-72 hours for Couriers Please, FedEx, USPS or UPS to update their tracking information and still are not able to track your package, contact us.
To exercise the right to cancel, customers must inform our customer service representative Sophia(firstname.lastname@example.org)of the decision to cancel this contract by a clear statement.
Please note that the order cannot be cancelled once the package is shipped from our warehouse.
The refund period will expire after 14 days from the day on which customers acquire, or a third party other than the carrier and indicated by customers acquires, physical possession of the products.
If customers want to return the products to us, customers shall send back the products to our warehouse in the same condition in which it was received. There is no right of return when the packaging are no longer in their original, complete, undamaged and unused state. (Please note that for hygiene reasons, we will not accept the return of the product once the plastic bag has been opened, unless the product is found to be defective or broken when it is unpacked)
*Return processing time: 1-2 business days
13901 Yorba Ave
Chino, CA, 91710
*Cost of return：Customers will have to bear the direct cost of returning the items. We may hold the refund until we receive the returned products.
Please note that customer must confirm the return process with our customer service representative Sophia(email@example.com) before returning the package. Packages that returned without confirmation from our customer service representative will not be refunded.
2.We will arrange a refund for the customer after receiving the returned products and completing the product inspection.(Please note that we will deduct 15% of the order amount as the product replenishment fee)
3.If there appears to be a defect or damage of the product after receiving the product, please contact us immediately by sending pictures or video to our customer service representative Sophia(firstname.lastname@example.org) and we will arrange the re-shipment or a full refund of the product for you.
4. Please note, an item is not deemed defective if just because you do not like it after you receive it or use it. Due to the nature of the products and their usage, we cannot offer a refund in these situations.
*Refund processing time: 1-3 business days
* Please contact us within 90 days after delivery so that we can replace a defective/incorrect item. After 90 days we will not replace nor refund defective/incorrect items.
Tantaly only use Medical grade materials-TPE. Rest assured we don’t use hazardous ingredients or chemicals that cause harm. As you know, TPE materials is more elastic, soft, and totally safe, so it won’t cause harm on coming in contact with skin and delicate parts of the body. It is important to clean your product after each use.
Here are the main attributes of each material.
A bit harder than TPE but also more durable.
Easier to clean.
Safe for human contact.
Skin-like material, with pores and goosebumps, just like real person
TPE is softer to the touch.
More realistic “jiggling” of body parts (breasts, ass, etc).
The material is more elastic
Safe for human contact
It is easy to secrete oil, but the secretion is safe to human body
Less durable than Silicone - more care is required to clean and care for it properly.
2.when your wife/girlfriend not at your side, the doll will comfort you;
3.when your wife/girlfriend in Physiological period or pregnant, you may need a sex doll;
4.Also a sex dollcan as a special gift for couples who want to try threesome.
Medical grade TPE materials
Plump round ass
Bouncing ass/tits, 3D design, charming curves
The sealed tunnels design means there are no vents or water outlets at the end of the tunnels, which created a suction that closely resembles a vacuum effect. This effect enhances your stimulation and gives you more of a "real-feel".
You can shop for some sexy lingerie, fetish wear or a kinky costume and other pieces of clothing to make your love doll looks Sexier. For most light weight dolls, Size XS or Size S for Women’ s clothing will do the job. But with a life-size doll like Jennifer and Candice, Size L or Size XL will be more appropriate.
Please do not wear dark clothes or clothes that stain easily, clothes please wash in advance, to ensure that the color will not fade, so as not to pollute the body of the sex doll.
Full TPE material design keeps dolls high quality, at the same time soft and elastic in doggy style sex.
When you slap the big ass sex doll of Tanatly, the butt will sway from side to side, like real plump ass.
More better after-sales service: We are putting our personnel, money, time into development, design, after-sales and other aspects to ensure that customers can get a pleasure shopping experience.
More higher quality: We supervise the production process from the beginning to the end to ensure that the production process and quality meets our strict quality standards.
More realistic details: We use the industry-leading machines, the most advanced material and carefully control all aspects of the process, including some very small details, such as the skin pattern.
More affordable price: We can provide affordable price.
In short, in the same material and same quality, we have more preferential prices than manufacturers, better after-sales service and more selection of the shape and body figure.
Our factory has a production license issued by the government. All sex dolls are manufactured according to designated industry safety standards. The dolls materials are certified by CE, ROHS, FDA as safe and qualified TPE material.
Please be alert if:
1.The same dolls are selling at a much lower price
2. Unknown and unrecognized brands
3. Shop that imitate the design of a famous brand
Please note that Tantaly only sells authentic dolls from large manufacturers with more than 10 years of experience in dolls production. All Tantaly dolls are trustworthy and purchasable.
We recommend cleaning your doll directly after every use and dolls should be cleaned every 2-4 weeks as a minimum (Regardless of usage). This should be the perfect balance between hygiene and ensuring your dolllasts as long as possible.
Please clean your doll before it's very first use to remove factory residue.
1.Install the portable sex doll washer: gently rotate and screw the nozzle out from the enema bulb ,squeeze the bulb to release the air, then fully immerse the bulb in warm water and release the bulb, screw the nozzle onto the bulb to complete the installation.
2.Insert the tip with sprinkling holes fully into the tunnels of the doll.
3.Squeeze the bulb to let the warm water spray into the doll's tunnels through the sprinkling holes.
4.The sperm and lube inside the doll’s tunnel would be flushed out by the warm water.
5.If you have antibacterial soap in your washer, you should repeatedly flush the doll’s tunnel until there is no foam in it.
6.Shaking or squeezing out the majority of the water inside the doll.
7.Gently insert the drying stick with the rounded end. Roll it around, squeeze it a little to move the moisture around and bring it into contact with the drying stick.
8.Carefully pull the stick back out and set it aside to dry. How long it takes to dry depends on the temperature and ambient humidity. It is Reusable, so one drying stick can be used for a very long time.
9.To dry the doll’s skin, use a Soft Cloth to gently pat down the doll ’ s skin when wet. Do not apply too much pressure.
10.Once you have removed the bulk of moisture from the dolls, allow it to sit for an hour and full dry naturally. After this time you can apply the talcum powder or cornstarch to the dolls’ body(but only on the outside) to give it a nice fragrance and prevent the skin from becoming sticky. Do not apply talcum powder while your dolls is still wet.
11.Gently place the doll into the storage bag and pull the string at the top of the bag so that your doll will be in a sealed and dust-free environment.
To dry the dolls, use a Soft Cloth to gently pat down the doll ’ s skin when wet. Do not apply too much pressure. Of course, when drying the tunnels, you can also use Tantaly reusable drying stick - Simply insert it into vagina or anus,and let it sit for 15-20 minutes to take out most of the moisture, then remove.(Do not use a hairdryer or any other heating device)
Once you have removed the bulk of moisture from the dolls, allow it to sit for an hour and full dry naturally. After this time you can apply the talcum powder or cornstarch to the dolls’ body(but only on the outside) to give it a nice fragrance and prevent the skin from becoming sticky. Do not apply talcum powder while your dolls is still wet.
•Do not use chemicals, alcohol or any other general user stain removers.
•Avoid using use harsh materials or any sharp objects when cleaning the doll as this could lead to puncturing the skin.
•Do not use silicone based lubricants.
•Do not apply too much pressure to the doll’s skin when cleaning or drying the sex doll as again this could lead to a tear.
•Do not apply perfumes as these contain alcohol which is very harmful to your sex doll.
•Do not attempt to speed up drying by leaving the doll near aradiator, fire or any other heating device.
•Do not dress the sex doll in dark clothes or clothes that stain easily.
•Keep out of reach from children and pets.
•It is recommended to use original packing bags,sealed boxes, or frosted bags for storing sex doll. Store in a cool, dark place to ensure product longevity. Never store in direct sunlight.
•If the sex doll accidentally fell to the ground and the skin becomes dusty, wash it with mild liquid soap or antibacterial soap.
• Dolls storage box
• frosted bags
• Original shipping box
• Storage bag
Storing the doll in a dry, dust-free environment that has access to fresh air is strongly advised.