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Shopping at Tantaly is quick and easy. All products are in stock and ready for dispatch unless otherwise stated.
We use your personal information only for billing and shipping. Information is never sold, rented or shared with any other service or company! We maintain the security of our systems and information: Your information is safe with us and even our employees cannot access it unless it is needed to serve you.
We accept payments with credit/debit cards (Visa, Master, Discover, American Express) and online payment (PayPal).
Tantaly uses Secure Sockets Layer (SSL) software to protect the security of online transactions. SSL is the industry standard for providing the most reliable protection of consumer information. All of your personal information is encrypted (and therefore unreadable) by SSL as it travels over the Internet, including your credit card number, name and address.
Credit card payments fail for the following reasons: insufficient funds, purchase not authorized by the card owner, incorrect account/billing details, or expired credit card. If none of these issues apply, please contact Customer Service Representatives(service@tantaly.com) with your order number, name, and email address and we will email you to assist in processing your order.
If your order has not been shipped out, please contact our Customer Service Representatives(service@tantaly.com) with your order number. We will assist to change your order.

If your order is already in the shipping process, in that case, we will not be able to change your order
Your email address may have been entered incorrectly or blocked by spam filters. Please change your spam filters or check your junk mailbox. Please use your primary email to ensure you receive timely updates. Thanks for your support.
Your card will be charged in USD.
Your privacy is incredibly important to us, and we understand that you might not want your mailman or roommate to know what you ordered. This is why all of our parcels are hermetically sealed and 100% discreet, we will ship your order in a plain cardboard box with no reference to Tantaly at all. On the outside of the box there are no pictures or text pointing to the content of the shipment.

This is what your package will look like, though the size will of course vary depending on your order:package
Sorry, we currently only support domestic orders in the United States, and international shipments will be available soon
Free shipping for all US orders
We usually process all orders within 24 hours on weekdays, and ship orders within 48 hours on weekdays. (Weekends and holidays are not considered as business days)

With UPS, FedEx and special express delivery channels, it will be fast, stable, safe to arrive at your door in 4-7 days.
Please allow 4-7 business days for manufacturing and shipping from the date you place the order. This is an approximated time, exceptions may apply.. (Weekends and holidays are not considered as business days)
When we ship your order, our system will send you the tracking number via email.

You can also track your package via this link:
https://www.tantaly.com/apps/tracktor/track
Contact us ( service@tantaly.com) to make changes to your shipping address if your order has not already been shipped.

If it has been shipped already, we cannot change the shipping address.
Customers have the right to cancel this contract before shipping without giving any reason.

To exercise the right to cancel, customers must inform us ( service@tantaly.com) of the decision to cancel this contract by a clear statement. 
If customers cancel this contract, we will reimburse to customers all payments received from customers.

We will make the reimbursement using the same means of payment as customers used for the initial transaction, unless customers have expressly agreed otherwise; in any event, customers will not incur any fees as a result of the reimbursement.
Customers have the right to return the goods within 14 days after receiving them without giving any reason.

The refund period will expire after 14 days from the day on which customers acquire, or a third party other than the carrier and indicated by customers acquires, physical possession of the goods.

If customers want to return the goods to us, customers shall send back the goods to our warehouse in the same condition in which it was received. There is no right of return when the packaging are no longer in their original, complete, undamaged and unused state. 

The goods should be returned without undue delay and in any event not later than 14 days from the day on which customers receives the goods. The deadline is met if customers send back the goods before the period of 14 days has expired.
If customers have returned the goods to us, we will reimburse to customers all payments received from customers, except for the supplementary costs arising if customers chose a type of delivery other than standard shipping offered by us, without undue delay and in any event not later than 14 days from the day on which customer receives the goods.

We may withhold reimbursement until we have received the goods back or customers have supplied evidence of having sent back the goods, whichever is the earliest.

Customers will have to bear the direct cost of returning the goods. customers are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
We only work with large manufacturers with more than 10 years of experience in dolls production, and we have a full set of qualification certification for our products.

certificate

factory

We only use Medical grade materials-TPE. Rest assured we don’t use hazardous ingredients or chemicals that cause harm. As you know, TPE materials is more elastic, soft, and totally safe, so it won’t cause harm on coming in contact with skin and delicate parts of the body. It is important to clean your product after each use.
Silicone and TPE are both high quality sex materials. Silicone is typically regarded as the more durable material and TPE as the most realistic.

Here are the main attributes of each material.

Silicone:
A bit harder than TPE but also more durable.
More expensive.
Easier to clean.
Safe for human contact.


TPE:
Skin-like material, with pores and goosebumps, just like real person
TPE is softer to the touch.
More realistic “jiggling” of body parts (breasts, ass, etc).
The material is more elastic
Less expensive.
Safe for human contact
It is easy to secrete oil, but the secretion is safe to human body
Less durable than Silicone - more care is required to clean and care for it properly.

Skin
TPE is a new type of silicone. It can be stretched and it is very soft. It has been proved to be safe for human after testing. The skin has purely natural gloss effect and smooth touch feeling. Our Masturbators can cater for vaginal intercourse and anal sex. All the cavities own real size and real properties as the real female has. In addition, TPE material also has advantages in price. Such a lifelike Masturbator will leave you an amazing sex journey.
1.when you willing to improve your skills, it can use as a trainer;
2.when your wife/girlfriend not at your side, the masturbator will comfort you;
3.when your wife/girlfriend in Physiological period or pregnant, you may need a masturbator;
4.Also a masturbator can as a special gift for couples who want to try threesome.
lifelike channel
Lightweight
Affordable price
Safe material
Convex particles
Super-realistic details
Plump round ass
Soft touch
Comfortable holding
Bouncing ass/tits3D design, charming curves

You can shop for some sexy lingerie, fetish wear or a kinky costume and other pieces of clothing to make your Love Masturbator looks Sexier. For most light weight Masturbators, Size XS or Size S for Women’ s clothing will do the job. But with a life-size doll like Jennifer and Candice, Size L or Size XL will be more appropriate.

Be careful of the dark clothes that could potentially leave stains. TPE Masturbators – they stain easily and cleaning may be an issue. So try not to dress Your Masturbators in dark clothes or clothes that stain easily. If you must, make sure she doesn't wear dark clothes for too long.

Some Masturbators are front and back through, usually the drain hole is in the waist cross section The water can go in through the vagina or anus and out through the drain hole is in the waist cross section

Benefits:

1.The Masturbator can be rinsed directly to make it easier to wash

2. Ventilation, speed up the natural air drying speed, and reduce the growth of bacteria
drain hole1 drain hole2
Some masturbators come with a internal metallic frame supporting their bodies. The metallic frame is critical as it provides a support for realistic movement and maintain the curve of the Masturbator itself.
internal metallic frame
Compare to other brands and manufacturers, our advantages are as below:

More better after-sales service: We are putting our personnel, money, time into development, design, after-sales and other aspects to ensure that customers can get a pleasure shopping experience.

More higher quality: We supervise the production process from the beginning to the end to ensure that the production process and quality meets our strict quality standards.

More realistic details: We use the industry-leading machines, the most advanced material and carefully control all aspects of the process, including some very small details, such as the skin pattern.

More affordable price: We can provide affordable price.

In short, in the same material and same quality, we have more preferential prices than manufacturers, better after-sales service and more selection of the shape and body figure.
Compared with the most of other suppliers and manufacturers, the price of our doll is not more expensive, but compared with some suppliers, our Masturbators seem to be more expensive. However, this is because our product value for money, because we think that we should not provide our customers with rough, odorous, oily, damageable and harmful Masturbators which are made of cheap materials, we should not provide sex Masturbators that the weight and size do not match the shown picture or information. You know, the price usually determines quality. We always believe that a qualified love doll should be made of safe, high-quality, durable materials. Good sex Masturbators must have no odor, less oil, and apply more personality features. Our aim is guaranteeing high quality while provide users with a price exceeding their value.

Our factory has a production license issued by the government. All sex Masturbators are manufactured according to designated industry safety standards. The Masturbators materials are certified by CE, ROHS, FDA as safe and qualified TPR material.
There are two aspects to this question, one being for hygiene while the other for the longevity of the masturbator.

We recommend cleaning your masturbator directly after every use and masturbators should be cleaned every 2-4 weeks as a minimum (Regardless of usage). This should be the perfect balance between hygiene and ensuring your masturbatorlasts as long as possible.

Please clean your masturbator before it's very first use to remove factory residue.
If you want to give your love Masturbators the best possible care, we recommend using this essential kit:

Mild liquid soap or antibacterial soap
Water
Vaginal irrigator
Soft cloth (ideally microfibre)
Dry towel or chamois cloth
Talcum powder or corn starch
Squirt Water Bottle
Loofah on a Stick
pincers
Cleaning the Masturbatorss vagina and anus can be done many ways. We recommend using water and Mild soap or antibacterial soap to clean the Masturbators . You can do this either in the bath or shower.
Then follow the steps listed below:

1. Grab one of the small swab sponges or loofah and coat it with warm water and antibacterial soap, ensuring it is thoroughly coated.
2. Push the sponge or loofah into the vagina or anus and using the pincers move it around the orifice until it is thoroughly cleaned.
3. Remove the sponge or loofah, clean using warm water and repeat step 1 & 2 again.
4.Flush the vagina or anus with warm water in a vaginal irrigator until all soap is removed and thoroughly clean.
5. At this stage the vagina and anus should be cleaned and free of any bacteria.
6. Using the pincers again, grab a second dry swab sponge and insert in the vagina and anus to take out most of the moisture, then remove.
7. Finally, wrap the strong paper towel around the end of the pincers and put inside the Masturbators again, giving it a final dry.
8. Once the Masturbators has dried use the talcum powder on the exterior of the vagina and anus.
Your Masturbators should now be clean inside and out and ready to use again.
Ensuring your Masturbators and the tunnels dried fully is very important as it helps reduce bacterial growth

To dry the Masturbators, use a Soft Cloth to gently pat down the Masturbators when wet. Do not apply too much pressure. Of course, when drying the tunnels, you can also use our reusable drying stick - Simply insert the drying stick into the tunnels and let it sit until the water is sucked dry.(Do not use a hairdryer or any other heating device)

Once you have removed the bulk of moisture from the Masturbators, allow it to sit for an hour and full dry naturally. After this time you can apply the talcum powder to the Masturbators’ body to give it a nice fragrance and prevent the skin from becoming tacky. Do not apply talcum powder while your Masturbators is still wet.
Due to material itself, TPE Masturbators are easy to secrete oil. Even if the oil is safe for human body, regular maintenance is necessary. If you want to make your Masturbator’ skin smooth and non-tacky, you should apply baby powder (talcum powder) regularly(If you want to make your Masturbator s skin smooth and non-tacky, you should apply baby powder (talcum powder) regularly. Cornstarch will do the trick as well, but baby powder smells much better.)
Avoid the following steps when cleaning your Masturbators, this is very important to increasing the lifetime of the Masturbators:

•Do not use abrasive soaps or any other harsh cleaning products.
•Do not use chemicals, alcohol or any other general user stain removers.
•Avoid using use harsh materials or any sharp objects when cleaning the Masturbators as this could lead to puncturing the skin.
•Do not use silicone based lubricants/products.
•Do not apply too much pressure to the Masturbators’s skin when cleaning or drying the Masturbators as again this could lead to a tear.
•Do not apply perfumes as these contain alcohol which is very harmful to your Masturbators.
•Do not attempt to speed up drying by leaving near a radiator, fire or any other heating device.
•Do not use a hair or blow dryer to dry your Masturbators, this will almost certainly cause on your Masturbators.
You have many options when it comes to storing the Masturbators.

• Masturbators storage box
• Cupboard hanging
• Original shipping box
• Storage bag
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